Legal Agreement

22rs Terms and Conditions – Rules & Platform Agreement Pakistan

Please read these terms carefully before using 22rs. By registering an account or placing a bet you confirm that you have read, understood, and agreed to everything set out below.

Last updated: 1 January 2024

Eligibility

Players must be 18 or older and located in an eligible jurisdiction. One account per person, strictly enforced on 22rs.

PKR Deposits & Withdrawals

All 22rs transactions are in Pakistani Rupees. Deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card are covered by these terms.

Bonus Rules

All bonuses on 22rs carry wagering requirements. Terms specific to each offer are displayed at the point of claiming and govern alongside these general terms.

Responsible Gaming

22rs provides deposit limits, self-exclusion and cooling-off tools. Activating responsible gaming tools does not automatically cancel bonus eligibility.

1 Definitions

The following terms are used throughout this agreement and carry the meanings assigned to them below wherever they appear in these 22rs Terms and Conditions:

"22rs" / "Platform" / "We" / "Us"
Refers to 22rs.biz and the entity operating the 22rs online gaming platform, including all sub-pages, game lobbies, payment systems, and associated services.
"Player" / "User" / "You"
Any individual who registers a 22rs account, accesses the platform, or places a bet or wager through any part of the 22rs service.
"Account"
The individual account created by a player on 22rs, identified by a unique username and protected by a password chosen by the player at registration.
"PKR Balance" / "Wallet"
The Pakistani Rupee balance held within a player's 22rs account, reflecting confirmed deposits, credited bonuses, game winnings, and deductions from bets, withdrawals, and applicable fees.
"Bonus Funds"
Any promotional credits, free bet allocations, cashback amounts, or referral bonuses credited to a 22rs account that are subject to wagering requirements before they may be withdrawn as real PKR.
"Wagering Requirement"
The total value of bets (calculated as a multiple of the bonus amount or deposit+bonus amount, as specified per promotion) that a player must place before bonus funds convert to withdrawable real-money balance on 22rs.
"Responsible Gaming Tools"
Deposit limits, session timers, cooling-off periods, and self-exclusion functions available to 22rs account holders through their account settings or via support.
"AML / KYC"
Anti-Money Laundering and Know Your Customer procedures — identity and source-of-funds verification processes that 22rs conducts in compliance with applicable financial regulations.
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2 Acceptance of Terms

By accessing 22rs, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms and Conditions in full and that you agree to be legally bound by them. These terms form a binding contract between you and 22rs.

If you do not agree to these terms, you must not use the 22rs platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

Important: These Terms and Conditions apply to all players on 22rs regardless of how they access the platform — desktop browser, mobile browser, or any future app. There is no version of the 22rs service that operates outside these terms.

22rs may update these terms from time to time. When material changes are made, registered players will be notified by email or in-platform notification. The "Last Updated" date at the top of this page reflects when the current version came into effect. It is the player's responsibility to review updated terms when notified.

3 Eligibility

To register and play on 22rs, you must meet all of the following requirements at the time of registration and for as long as you maintain an active account:

  • Age: You must be at least 18 years of age. 22rs strictly prohibits access by anyone under 18. Age verification may be requested at any time, and accounts where age cannot be confirmed will be suspended pending documentation.
  • Jurisdiction: You must be accessing 22rs from a jurisdiction where online gaming is not prohibited by local law. It is your sole responsibility to determine whether online gaming is legal in your location before registering.
  • Single account: You may hold only one 22rs account. Operating multiple accounts — whether under the same or different personal details — is a breach of these terms and will result in all accounts being suspended and balances withheld pending investigation.
  • Capacity: You must be registering for personal recreational use, not on behalf of a third party. You must have the legal capacity to enter a binding agreement.
  • Not self-excluded: You must not be subject to a current self-exclusion from 22rs or from any shared responsible gaming scheme to which 22rs is a participant.
22rs reserves the right to request proof of age, identity, and address at any stage. Failure to provide requested documentation within 10 business days of a request will result in account suspension.
4 Account Registration

To open a 22rs account, you must complete the registration form accurately and honestly. You must provide your real name, date of birth, and valid contact details. Providing false information during registration is a material breach of these terms.

You are responsible for maintaining the confidentiality of your 22rs login credentials. You must not share your password with anyone, and you should use a password that is not used on other online services. 22rs will never ask you for your password via email or live chat — any contact claiming otherwise should be treated as fraudulent and reported to support@22rs.biz.

If you suspect that your account has been accessed without your authorisation, contact 22rs support immediately. 22rs accepts no liability for losses arising from your failure to maintain the security of your login credentials.

KYC Verification: 22rs conducts Know Your Customer verification for all accounts before processing a first withdrawal. Standard documentation requested includes a government-issued photo ID (CNIC, passport, or driving licence) and proof of address dated within 90 days. Players with active bonus balances may be required to complete KYC before wagering requirements are credited as complete.
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5 Deposits

22rs accepts deposits in Pakistani Rupees (PKR) via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard. The minimum deposit amount is Rs 200. There is no maximum single deposit, though very large deposits may trigger additional verification under our AML procedures.

Deposits made by the above methods are processed in real time or within a few minutes under normal conditions. 22rs does not accept deposits from third-party accounts — the name on the deposit source must match the name on the 22rs account. Any deposit received from a name mismatch will be held pending verification and may be returned to the originating account.

  • 22rs does not charge a deposit fee. Some payment providers may apply their own transaction charges — these are outside 22rs's control.
  • Deposited funds cannot be reversed once they have been credited to your 22rs balance. If you believe a deposit has not been credited correctly, contact support within 48 hours with the transaction reference.
  • By depositing funds, you confirm that the money is not derived from illegal or criminal activity and that you are the rightful owner or authorised user of the payment method.
  • 22rs reserves the right to apply additional deposit limits to individual accounts based on responsible gaming assessments or AML risk indicators, independent of any player-set limits.
6 Withdrawals

Withdrawals from your 22rs PKR balance can be requested to any payment method you have previously used to deposit, subject to the minimum withdrawal amount of Rs 500. Withdrawals are processed within 30 minutes for Easypaisa and JazzCash under normal conditions. IBFT withdrawals may take one to two business days depending on the receiving bank.

All withdrawal requests are subject to KYC completion. First-time withdrawals from a new account will not be processed until identity verification is complete. 22rs may request additional documentation for withdrawals above certain thresholds in line with AML obligations.

Bonus Balance: Only real-money PKR balance — not bonus funds that have not yet cleared their wagering requirement — is withdrawable. The 22rs cashier clearly displays your real-money balance and your bonus balance separately. Attempting to withdraw before a wagering requirement is met will result in the withdrawal being held or the bonus balance being voided, depending on the promotion terms.

22rs does not charge a withdrawal fee on standard transactions. If a withdrawal is requested and then cancelled by the player before processing is complete, the funds are returned to the account balance. Repeated withdrawal cancellations may trigger a review.

Where a withdrawal is delayed beyond the stated processing time, players should contact 22rs support with the withdrawal reference. 22rs will investigate and provide an update within 4 business hours.

7 Bonuses & Promotions

22rs offers various promotions including welcome bonuses, reload bonuses, VIP cashback, referral bonuses, and tournament-specific prizes. Every promotion is governed first by its own specific terms, which are displayed at the time the offer is presented, and secondly by these general Terms and Conditions. Where specific promotion terms conflict with these general terms, the specific promotion terms take precedence for that offer.

The following general bonus conditions apply to all 22rs promotions unless explicitly overridden in the specific offer terms:

  • Wagering requirement: Unless stated as "no wagering", all bonus funds must be wagered the number of times specified in the promotion before they convert to withdrawable real-money balance. The wagering requirement applies to the bonus amount unless the promotion states it applies to deposit + bonus combined.
  • Game contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%. Live casino, table games, and poker may contribute at reduced rates (commonly 10–20%). Game contributions are listed in the specific promotion terms.
  • Expiry: Bonus funds and associated wagering requirements expire after the period stated in the specific promotion terms (commonly 7–30 days from crediting). Expired bonuses are voided automatically.
  • One bonus at a time: Only one active bonus can be held on a 22rs account simultaneously unless a promotion explicitly states otherwise.
  • Abuse: 22rs monitors for bonus abuse, arbitrage, and systematic low-risk betting during bonus periods. Where abuse is detected, 22rs reserves the right to void the bonus, void associated winnings, and suspend the account.

Referral bonuses are credited within 24 hours of a referred friend making their qualifying first deposit on 22rs. Referral bonuses credited as real-money PKR (as described in the Refer a Friend programme terms) are not subject to general wagering requirements.

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8 Gameplay Rules

All games available on 22rs are operated by certified software providers and use independently audited Random Number Generators (RNGs). Game outcomes are final once confirmed by the system. 22rs does not have the ability to alter game outcomes after they have been determined by the certified RNG.

In the event of a disconnection during a live game session, the following applies: if a round was in progress at the time of disconnection, the outcome will be determined by the game engine as normal and credited or deducted accordingly. 22rs is not liable for losses caused by a player's internet connection failure.

Minimum and maximum bet limits apply to all games and are displayed in the game interface. Bets placed outside these limits will be rejected by the system. Players are responsible for verifying the stake amount before confirming any bet on 22rs.

In the event of a game malfunction or technical error, all bets placed during the affected period will be voided and the staked amounts returned to player balances. 22rs will publish a notification in the event of any game integrity incident affecting multiple players.
9 Prohibited Conduct

The following activities are strictly prohibited on the 22rs platform. Violation of any of these provisions will result in account suspension, forfeiture of balance, and potential reporting to relevant authorities:

  • Opening or operating more than one account on 22rs, whether under the same or different personal information.
  • Using automated software, bots, or scripts to interact with the 22rs platform in any way — including for betting, account management, or bonus collection.
  • Colluding with other players to influence the outcome of poker games or any game with a competitive element.
  • Depositing funds derived from criminal activity or using the 22rs platform to launder money.
  • Exploiting software errors, glitches, or vulnerabilities in any 22rs game. Any winnings arising from exploited errors will be voided.
  • Engaging in chargebacks or payment reversals after funds have been played. Chargebacks will result in immediate account suspension and the full amount will be sought for recovery.
  • Systematically betting in a manner designed to exploit bonus terms (including but not limited to: placing opposing bets across accounts, low-variance high-frequency betting during bonus periods, or using mathematical arbitrage strategies during promotional periods).
  • Providing false information at any stage of the account lifecycle, including registration, KYC verification, or support contact.
10 Account Suspension & Closure

22rs reserves the right to suspend or permanently close any account at its discretion, including in the following circumstances: suspected violation of these terms, incomplete KYC, AML risk indicators, suspected bonus abuse, failure to respond to verification requests, or at the player's own request.

Where an account is suspended pending investigation, the player will be notified by email. A suspension may be lifted, extended, or converted to a permanent closure depending on the outcome of the investigation. During a suspension, no deposits, withdrawals, or bets may be placed.

Where an account is permanently closed for a terms violation, any remaining real-money balance will be dealt with as follows: if no violation of Section 9 is confirmed, the real-money balance will be returned to the player via their last used payment method after deducting any outstanding bonus obligations. If a serious violation is confirmed (fraud, money laundering, identity misrepresentation), the balance may be withheld pending regulatory reporting obligations.

Players who wish to close their own account voluntarily may do so by contacting support@22rs.biz. Voluntary account closure requests are processed within 48 hours. If you are closing your account for responsible gaming reasons, please review the self-exclusion tool on the Responsible Gaming page, which offers longer-term protections.

11 Responsible Gaming

22rs is committed to providing a safe and responsible gaming environment for Pakistani players. We believe that gambling should remain an enjoyable, recreational activity — not a source of financial stress or psychological harm. Our responsible gaming tools are built into the platform for this reason.

The following tools are available to all 22rs account holders:

  • Deposit limits: Set daily, weekly, or monthly maximum deposit amounts from your account settings. Limits take effect immediately. Increases to deposit limits require a 24-hour cooling period before they take effect.
  • Session time reminders: Set a timer to receive a notification after a defined period of continuous play.
  • Cooling-off period: Temporarily suspend your account for 1, 7, 30, or 90 days. During a cooling-off period, you cannot log in, deposit, or bet. The period cannot be shortened once activated.
  • Self-exclusion: Permanently block your account from 22rs for a minimum period of 6 months, or permanently with no reinstatement. Self-exclusion is activated via a support contact and cannot be reversed before the elected minimum period expires.

If you are concerned about your gambling habits, please visit the Responsible Gaming page for further guidance, resources, and helpline information. 22rs support is available 24/7 to assist with any responsible gaming request.

Minor Protection: 22rs takes the protection of minors extremely seriously. If you are aware of a minor accessing a 22rs account, contact support@22rs.biz immediately. We will investigate and act within 24 hours. Parents and guardians should use parental control software to prevent minors from accessing online gaming platforms.
12 Privacy & Data

22rs collects and processes personal data in accordance with its Privacy Policy, available at /privacy-policy. By registering, you consent to the collection and processing of your personal data as described in that policy.

Personal data is used for account administration, identity verification, payment processing, responsible gaming compliance, and fraud prevention. 22rs does not sell personal data to third parties for marketing purposes. Data is shared with payment processors and identity verification providers only to the extent necessary to deliver the 22rs service.

22rs retains player data for the period required by applicable financial regulations — typically a minimum of five years from account closure — even after a player's account is closed.

13 Intellectual Property

All content on the 22rs platform — including but not limited to logos, game interfaces, promotional graphics, written content, and software — is the intellectual property of 22rs or its licensed providers. You may not reproduce, distribute, modify, or commercially exploit any 22rs content without prior written consent.

The 22rs brand name, logo, and domain are protected marks. Any unauthorised use of the 22rs name or branding in connection with a competing service, fraudulent scheme, or misleading representation is prohibited and will be pursued legally.

14 Limitation of Liability

To the maximum extent permitted by applicable law, 22rs is not liable for:

  • Losses arising from a player's gambling activity on the platform, including losses during periods of platform downtime or connectivity issues on the player's side.
  • Any indirect, consequential, incidental, or punitive loss or damage arising from use of the 22rs platform.
  • Losses caused by a player's failure to maintain the security of their account credentials.
  • Errors in game outcomes that are subsequently corrected under the game malfunction provisions of Section 8.
  • Delays in payment processing attributable to third-party payment providers, banking institutions, or network issues outside 22rs's control.

Nothing in these terms limits 22rs's liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law.

15 Amendments to These Terms

22rs reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes that are material to player rights or obligations will be notified by email to the registered address on the account and via a platform notification at next login.

If you object to any change in the terms, you must stop using the 22rs platform and may request voluntary account closure per Section 10. Continued use of 22rs after the notified effective date of any update constitutes acceptance of the revised terms.

Minor amendments — including corrections of typographical errors, clarifications that do not alter the substance of any provision, and additions of definitions — may be made without advance notice and take effect on the date shown in the "Last Updated" field at the top of this page.

16 Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with applicable laws. In the event of a dispute between you and 22rs, we encourage you to contact support in the first instance to resolve the matter informally. The majority of account, payment, and bonus queries are resolved within 24–48 hours through the standard support process.

Where a dispute cannot be resolved informally, formal dispute resolution procedures are available through the channels described in your account's complaints policy, accessible on request from support@22rs.biz.

All disputes must be submitted within 90 days of the event giving rise to the complaint. 22rs will not consider complaints submitted outside this window except where prohibited by law.
17 Contact Us

If you have any questions about these 22rs Terms and Conditions, your account, or any aspect of the platform, please contact us:

Email:support@22rs.biz
Live Chat:Available 24/7 via your 22rs account dashboard
Response Time:Live chat under 5 mins | Email within 2 hours for account/payment issues

For responsible gaming support specifically, please refer to the Responsible Gaming page which contains additional contacts and resources relevant to Pakistani players.

Agree to the Terms? You're Ready to Play on 22rs

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